Contact information
Contact Us
If you have questions regarding our technical membrane waterproof ratings, technical sizing layers, submersible pack airtight testing, garment washing and DWR reproofing, order status, shipping, or returns, our expedition concierge team is ready to assist. We respond to all inquiries within 24 to 48 business hours.
| Store Name: | Storm Trek |
| Website: | stormtrek.sbs |
| Email: | support@stormtrek.sbs |
| Phone: | +61 415 568 028 |
| Business Address: | 30 Janet Street, Alexandra Headland, QLD 4572, Australia |
| Support Hours: | Monday to Friday: 9:00 AM – 5:00 PM (AEST) |
Important Note: The physical address listed above is dedicated to corporate administrative operations only. Due to technical membrane inspection protocols, cleanroom hydro-testing benches, and specialized warehouse receiving procedures, please do not dispatch returned jackets, dry bags, or parcel packages to this address without obtaining an authorized return warehouse address and an official RMA number from our support team first.